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Most asked question
Most asked question on what makes Hipo.ai the best AI Agent for customer activation and retention.
View all questions
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What pricing plans does Hipo.ai offer?
Hipo.ai offers multiple pricing plans tailored to different needs, including a free trial, a Founder plan, a Launch plan, a Growth plan and enterprise-level solutions for larger teams.
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How is pricing structured—monthly or annual subscriptions?
Hipo.ai offers both monthly and annual subscription options. Annual plans come with a discount compared to monthly billing.
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Are there any hidden fees or extra charges?
No, our pricing is transparent. You only pay for the plan you choose. Additional charges may apply only if you exceed your usage limits or purchase extra features.
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Do you offer discounts for startups, nonprofits, or students?
Yes, we provide special discounts for startups, nonprofits, and students. Reach out to our support team to check eligibility.
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Is there a usage limit on messages, integrations, or contacts?
Yes, each plan has specific limits on the number of messages you can send, integrations available, and contacts stored. You can upgrade or add extra credits if you reach the limit.
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Are there any limits on API access based on the plan?
Yes, API rate limits vary by plan. Higher-tier plans provide increased API usage for businesses that require high-volume automation.
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Can I switch between monthly and yearly billing?
Yes, you can switch between monthly and annual billing at any time. Annual plans offer a cost-saving advantage.
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Do you offer a free trial or freemium version?
Yes! We offer a forever free trial with limited access so you can experience Hipo.ai’s hyper-personalization features before committing to a paid plan.
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Do you offer an enterprise plan with custom pricing?
Yes, we provide enterprise plans with custom pricing, dedicated support, and advanced features for high-scale businesses.
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Is there a pay-as-you-go or usage-based pricing option?
Currently, we offer subscription-based pricing, but businesses with variable needs can purchase additional usage credits as needed.
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What payment methods do you accept?
We accept major credit cards, and other methods supported by Stripe, and wire transfers for enterprise customers.
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Can I change or cancel my plan at any time?
Yes, you can upgrade, downgrade, or cancel your subscription anytime from your account settings.
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Can it bring back inactive users?
Yes! Hipo.ai helps you re-engage customers with personal campaigns. Reactivation is one of the purpose and a highlighted feature of the Hipo.ai.
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Do you offer refunds if I cancel my subscription?
We do not offer refunds for partial months, but you will continue to have access to the service until your billing period ends.
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